Florida Department of Law Enforcement (FDLE) Practice Exam

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At what stage is a solution considered achieved in conflict resolution?

Completion
Resolution
Negotiation
Assessment

The correct answer is: Resolution

A solution in conflict resolution is considered achieved during the resolution stage. This is the point at which the parties involved have identified a mutually acceptable agreement that resolves the conflict. It's essential for all parties to feel that their needs and interests have been addressed satisfactorily, leading to a definitive and actionable outcome. The resolution stage typically follows discussions and negotiations, where options are explored and compromises may be made. In this context, completion refers to wrapping up the process and not specifically the point at which the solution is considered achieved. Negotiation is the process through which parties communicate and attempt to reach an agreement, but it does not signify that an agreement has been reached. Assessment involves evaluating the conflict and potential solutions, which occurs before moving towards a resolution. Hence, the true marker of success in conflict resolution is the moment an actual resolution is agreed upon by all parties involved.